Faq

1. What is your shipping policy?

We offer worldwide shipping. Orders are usually processed within 2–5 business days. Delivery time depends on your location. You will receive a tracking number once your order has been shipped.

2. Do you accept returns or exchanges?

Yes, we accept returns and exchanges within 7 days of receiving your order, provided the items are unworn, unwashed, and in their original condition with all tags attached.

3. How do I choose the right size?

Please refer to our Kinntor Size Guide available on the website. Each product page also provides detailed measurements to help you find the perfect fit.

4. Can I track my order?

Yes, once your order has been shipped, you will receive an email with tracking information. You can also track it directly on our website under “Track Order.”

5. How can I contact customer service?

You can reach us by email at info@kinntor.com or via WhatsApp at +66 92-284-2456. Our team is available daily from 10:00 AM – 8:00 PM (Bangkok Time).