Delivery & Shipping

Thank you for shopping with us at Kinnter Due to high volumes of demand and staff shortages over the festive period, and the increase in cases of COVID, your order will experience a slight delay of 5- 7 working days. Please note is this is not a reflection of our usual standard of service and we apologies for any inconvenience caused.

Our return period has been extended to 30 days since. the orders placed

All orders are delivered by Kerry (Domestic Shipping) and DHL (International Shipping)

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.

Please note that your billing address must match the address on your credit card statement.(if pay by credit card)

When your order is shipped, we will send you a confirmatory email.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse.

*Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched

Delivery times are estimates and start from the date of dispatch. Please note that in some areas there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

For security reasons, all Kinntor online purchases require a signature upon delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

Please note that during the sales period, your order may be shipped in eco packaging, we do not provide or sell gift packaging.

During the sales period, your order may experience a slight delay. Please allow up to 7-14 working days for your order to be with you.

If you have any questions regarding international delivery please contact us on email:


We ship Monday to Friday excluding public holidays.

Delivery times for MADE to ORDER, costs and duties are dependent on your shipping location.

For any questions, please contact